Enabling ActiveX Controls

If your ActiveX Control is not installed or not enabled, you may encounter the following error while trying to login:

ActiveX Error screenshot

Before you can access remote programs and connect to remote desktops through TS Web Access, you must enable this ActiveX control.

Enabling the ActiveX Control (if already installed)
Follow the instructions here to enable control.

Resetting the ActiveX Control (if the above doesn’t work)
Internet Explorer -> Tools -> Internet Options -> Advanced Tab -> Reset…